The minimum visit is $120 – and up to 2 rooms can be cleaned, for example.

What if we have only one room or if my total is less than $139?Still charges $120 minimum call visit. This amount covers fuel, wages, time, taxes, cleaning solution, advertisement, insurances, etc.

Please note: The more items cleaned you get, the cheaper it is for you!

We use the best quality equipment in the industry to deliver the best possible dry times. It does depend a little on the weather and the type of carpet being cleaned, however a general guide would be 7-12 Hours in Summer and 24-29 Hours in Winter. This can also be speed up with the use of fans and/or air conditioning.

Again this is your choice – many customers are home when we arrive, but then head out while we clean the carpets and we call or sms them once we have finished.

When cleaned and maintained correctly, carpet life is significantly extended. We recommend that your carpets are cleaned every twelve to eighteen months in a domestic situation (6 months for heavy use) and more often in a commercial property. Remember, even when carpets don’t appear to be particularly dirty, it’s the unseen soils, bacteria and allergens that cause the real damage both to your carpets and to your personal health. To keep your carpets looking their best and lasting the test of time, regular vacuuming of the carpet, preferably with a good quality upright (at least once a week) is advised.

Our Carpet cleaning service is guaranteed to clean your carpet! Unfortunately, some substances will permanently discolour carpet fibres. These substances include bleach, food colourings, soft drinks very old urine stains and some permanent inks/dyes. In these instances, there is nothing that can be cleaned out. Much is the same as an iron burn.

However we do also provide a highly advanced and sophisticated stain removal/recolouring option than can correct 95% of staining commonly untouched by normal cleaning.

This is one of the main reasons why it is important to use a professional cleaning company like Swell Carpet Cleaning.

We all know that despite being extremely careful, incidents could happen.This is why  Swell Carpet Cleaning are covered by Public Liability Insurance.

In other words, you, the (Cleaner Contractor) and Swell Carpet are protected from possible loss or damage caused by us.

It’s called “wicking.” The spot that was treated seeped back into the backing of the carpet and maybe even the padding. This happens most often with pet urine and any spilled substance in a large amount. When the carpet is cleaned, the stain is removed from the pile of the carpeting. As the carpet dries, the moisture settles back into the carpet and into the pile. So this is what makes the stains reappear sometimes, but it usually can still be removed. If this happens to you after your carpet cleaning, give us a call for the proper treatment. There is no need to worry about cost, thanks to our satisfaction guarantee.